OCMT's Booking guidelines

OCMT's Booking Guidelines

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Welcome to OLOPAI’s Clinical Massage Therapy. These booking guidelines are in place to ensure a smooth, respectful, and organized experience for all clients.

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Online Booking
Appointments are best secured through online booking. All sessions are reserved specifically for you.​

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Same-Day Bookings & Squeeze-Ins

Same-day appointments or squeeze-in requests are subject to a $20 same-day booking fee.

To respect scheduling and the time reserved for each client, a charge of $1 per minute will be applied for any time a session extends beyond the scheduled duration.

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Cancellations & No-Shows
A minimum of 24 hours’ notice is required to cancel or reschedule.
Late cancellations and no-shows will be charged 100% of the service fee.

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Late Arrivals
If you arrive late, your session will still end at the scheduled time to respect the next client. Session fees remain unchanged.

OCMT's PRIVACY & SAFETY

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Your privacy, comfort, and safety are my top priorities at OLOPAI’s Clinical Massage Therapy.

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Client Privacy
All personal and health information shared through booking systems, intake forms, and during sessions is kept confidential and used solely to provide safe, appropriate care. I do not sell or share client information.

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Zero-Tolerance Policy & Right To Refuse Service

I maintain a strict zero-tolerance policy for any inappropriate, unsafe, or disrespectful behavior, comments, or actions. If such behavior occurs, the session will end immediately. I reserve the right to refuse or discontinue service at any time if a session becomes unsafe, unprofessional, or violates a respectful treatment environment. In cases of serious misconduct, law enforcement may be contacted. Full payment will be retained for any session terminated due to client conduct or safety concerns.

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Products & Tools Policy
For safety, hygiene, and quality control, only lotions, oils, tools, and products provided by me may be used during your session. Outside products or tools are not permitted.

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Scope of Practice
Services provided are for wellness and relaxation purposes only and are not a substitute for medical care.

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By booking a session with OCMT, you acknowledge and agree to these guidelines.

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